Q: Are you factory or middle man ?
A: We are factorty in Linqu country, Weifang City (world kite city) Shangdong Province, China
Q: is customized available ?
A: Yes, according to your detailed drawings you provide
Q: Can we negotiate prices ?
A: Yes, we may consider discounts for multiple container load of mixed goods or bulk orders of individual products
Q: Can you give warranty of your products ?
A: Yes, we extend a 100% satisfaction guarantee on all items. Please feel free to feedback immediately if you are not pleased forquality or service. for the overseas orders, we guarantee most accessories. Provided emails with details including pictures or video, we will send guide manual or replacements at our costs to repair .
Q: How can I know how my order is being done
A: We will inspect and test all items in order to avoid damage and missing parts before shipping.The detailed inspection pictures of the order will be sent to for your confirmation before delivery.
Q: What is the payments terms
A: 30% deposit, 70% by T/T against B/L copy
Q：What packaging we choose
A: plastic in bulk then in a pallet, any special requirements for package please feel free to contact us
Q: What methods transportation we have
A: usually take products by sea on containers
we can deliver products by transportation you required